I am asking all these questions in the attempt to reproduce the issue on my side," a Microsoft employee said o September 22, confirming the company was looking into the issue. "I understand the issue is with the Client, it makes absolute sense. We strongly recommend that this Group Policy change is reverted once this issue is resolved in a future Windows update." Under investigation since late SeptemberĪs BleepingComputer previously reported, Microsoft has been investigating this issue since late September following a stream of reports from administrators and home users saying that installing Windows 11 22H2 will cause Remote Desktop clients not to connect, randomly disconnect, or freeze unexpectedly.Īfter installing the WindUpdate, customers have also reported experiencing frequent remote desktop disconnects, Remote Desktop Services failures, remote virtual desktop not working, and Remote Desktop published apps issues. "Setting this policy also disables UDP (User Datagram Protocol) for all Remote Desktop connections made from the device. "Remote Desktop sessions which connect over WAN (wide-area network) might experience poor performance following the application of the below workaround," Microsoft warned. IT admins can also configure a special Group Policy on affected endpoints by going to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Connection Client using the Group Policy Management Console (managed devices) or the Group Policy Editor (unmanaged devices) and enabling "Turn Off UDP On Client." Right-click on the process name and select End task.In the list that appears, find the process mstsc.exe.Select Processes from the left-hand side menu.Press and hold the Ctrl, Shift, and Esc keys on your keyboard.This option allows to enter custom credentials in the General section of the entry. To do that, you have to go through the following procedure: Multiple options are available to use for Credentials in your Remote Desktop Manager entries. Until Microsoft provides a fix, affected customers can work around the Remote Desktop app freezing by terminating the process using the Windows Task Manager: Redmond added that it's currently working on a resolution, with more details regarding this issue to be provided in a future update. Home users are unlikely to experience issues while using the app because it uses a connection process different than the one on enterprise devices, the ones affected by this known issue. RemoteApp and Desktop Connections are ways in which this connection is accomplished." "An example of this connection scenario is when connecting to a Remote Desktop Services collection. "After installing Windows 11, version 22H2 (also called WindUpdate), the Windows Remote Desktop application might stop responding when connecting via a Remote Desktop gateway or Remote Desktop Connection Broker," the company explained. Microsoft is investigating and working on fixing Remote Desktop issues on Windows 11 systems after installing the WindUpdate.
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